We think you are great.
About a year ago we set up a Night Manager system to get the cafe running more smoothly, especially in the evenings. It helps us sell food later into the evening and to make sure everything is locked up properly at the end of the night. We think you might be able to help with this.
Firstly we would like to give you the grand, official title of Night Manager. This will have implications...
1. We will be relying on you to do a night shift roughly once every two weeks. It will still be up to you when you work, and we will not put pressure on you to work if you are busy with other things. If you can’t work as often as this, that’s okay too.
2. You will have the power to delegate tasks to other volunteers who are on shift with you. We would also appreciate if you could help train them and turn them into super volunteers (we accept that in some cases this will be impossible).
3. You will also have the power (and the responsibility) to deal with any misbehaving punters. It is up to you to decide if someone is too drunk, too aggressive or just too much of an arse. If you need it, ask for help from other volunteers who are on shift or hanging out. Or, if you really need to, call emergency services on 999 (in serious cases only).
4. We would like to know the place is going to be left reasonably clean and properly locked at night. This means you will generally be the last to leave the building, unless you hand over responsibility to another NM or a Forest working group member.
5. By law, we are allowed to stay open until 2am. Everyone must be out of the building by 3am. However, you are only responsible for keeping the space open until 11pm. This should give you enough time to clean up and go home by 12-12.30am. Acts can arrange to play later than this, but it must be arranged in advance. If there is not an event, or you do not have enough volunteers, it is up to you whether you would like to close earlier.
6. Please make an effort to be nice to performers – especially if they are good and you would like to see them come back! Get them a cup of tea, make sure everything is going alright, and maybe make them some free food if you think it is appropriate. This doesn’t mean a burrito for every member of a 12-piece band, but you could give them a plate or two of nachos. It’s your call.
7. Some acts may get half of the corkage at the end of the night. This should be arranged in advance with the events working group, or with you at the beginning of your shift. If a performer asks at the end of the night, it is up to you to judge.
8. You will have a direct line (via a dedicated internet forum) to other kitchen managers and night managers for discussion of all things kitchen-related. If you have not signed up to the bulletin board yet, go to http://www.theforest.org.uk/bb
. From there, you can register with a login and ask for posting permission from Gaz, ravanwin or beev (send them a pm telling them the colour of the stage). Take a look at the working group forums, and see if you might want to get involved in any other areas of Forest.
9. For every shift you manage, you will be given a voucher for a free forest meal & drink, in addition to whatever you have while you're working. We use free food to convey our love and thanks for taking on this extra responsibility - delicious.
10. Before your first Night Managing shift you should meet with a Kitchen Manager or Forest working group member to learn how to lock the doors and turn everything off.
We hope you will decide to night manage and help spread the Forest love just a little bit more. If not, we love you anyway and would like to give you this shiny meal card to say thanks for all your hard work so far.